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Hourly Rates

*Hourly rates are billed by the quarter hour with minimums noted above.

Consultation & Support Options

• Email: Free initial 15 minute consultation via email or contact us by completing this short form. Or simply give us a call at (512) 336-2200 and let us know how we can help. Ongoing consultation and support via email and/or tlephone is billed at current hourly rates.
• Forum: Free consultation and support (coming soon).
• Phone: Phone consultation and support is available at current hourly rates.
• Onsite: We will come to your place of business to provide onsite consultation or support at current hourly rates.

Turnaround & Rush Orders

We can normally complete a small to medium sized website in less than 30 days if all materials are provided by the client at the beginning of the project. We can normally provide minor website maintenance within 24 hours. More involved website maintenance can usually be completed within 2-3 days.

The speed with which we can complete a specific projects is often directly related to the speed and quality of the feedback received from the client. Prompt responses to queries regarding the project will ensure that our project is completed in a timely manner.

Rush Orders: Rush orders incur additional charges.

Need It Yesterday: Same-day turnaround: 200% surcharge.
Overnight Miracle: 24-hr turnaround: 100% surcharge.
Make Me Look Good: 48-hr turnaround: 50% surcharge.

Payment Options

Visa®, MasterCard®, Discover® and American Express® cards are accepted. PayPal® is also accepted – send payments to: glucas@mac.com. All funds must be in US Dollars.

Terms

Terms specific to each project are defined in the contract which is signed by the client and OneStop Graphics before beginning work. In general the following terms are illustrative of a standard contract.

1. 15 day net: Payment is due within 15 days of invoice receipt if credit has been extended. If your business requires modified payment terms (eg. 30 day net) please let us know before contract signing.
2. Late payment: 1.5% per month (18% per annum) interest added for late payment in excess of 15 days.
3. Returned checks: There is a $30.00 fee for returned checks.
4. Sales Tax: 8.25% State Sales Tax is collected from Texas residents only.
5. Down Payment: Generally, for established clients, no down-payment is needed. However, we do request a down payment from new customers. Down payment is usually 25-50% of the estimated total for the project and is due upon signing of the Project Contract. Work cannot begin without receipt of down payment and a signed contract.
   
   

Need a Flat-Rate Quote?

We can provide a flat-rate quote for most (but not all) services. For a flat-rate (by the job) quote please contact us or email a description of the services required and let us provide a fair and accurate quote.

Pricing effective January 1, 2008.
•The forgoing are General Guidelines only. Your project will be governed by the Terms stated on your signed contract